My printer is showing a blue line, just like a blue screen error.

0 votes
asked Aug 24, 2014 in 2D Printing Software by Boyscout (120 points)
When I turn my canon on, I see the canon logo and a blue line, It won't load, it won't turn off.
I have to completely unplug it from the wall to turn it off. 
I don't know what kind of a glitch this is but it's really bad.
Any help would be highly appreciated, thanks.

1 Answer

0 votes
answered Sep 7, 2014 by Super_Admin (8,660 points)
Remove everything, unplug it from the wall, the computer. Perform a Hard reset.

Press and hold the power button for atleast 15 seconds, then power it on without connecting it to the computer.

After that connect it back, and let me know if that fixed it. If not I'll be glad to assist you further, thanks.

Sincerely,

Super_Admin
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