What does the report exactly say? Anyway, don't freak out. Clean the contacts with some cleaning fluid and try again.
Also try uninstall the printer drivers.
- GOTO Start/Search for 'programs and features'
- Locate your appropriate printer drivers, right click and uninstall.
- restart you computer again, put the printer installation disk into the CD drive, let it load and install.
If the problem persists, the cartridge may be no good! Consider replacing it.