Paper not compatible in Konica colour script printer.

0 votes
asked Jul 27, 2014 in 2D Printing Problems by Damien Li (120 points)
I have 2 different konica Colour script printers, but one paper is not compatible with the second printer. I've been trying to get this to work, but it is stuck in the second printer slot and I will have to dismantle it to remove it from the tray, it is jammed now. I've tried posting on other forums but got no answer to this, the dealers are far away from my place and for some reason I can't write to them online or talk to them over the phone.
Is there something wrong with my second Konica printer? please help me.

1 Answer

0 votes
answered Aug 5, 2014 by Super_Admin (8,660 points)
Hello Damien,

There's nothing wrong with your printer. Both your printers use the same thermal technology but are still different from each other in few ways.
Like for Eg. some printers use100 g's permeter and others use 85 g's permeter. I am not pretty sure which category your printers fall in but, what I do know is the 100 g's permeter papers can be used in printers that use 85g's permeter papers, but strangely the 85 g's per minute printers cannot be used in printers using 100 g's permeter papers. It is confusing I know but worth knowing. You can run Microsoft Office in Mac, but you can't run Mac in Windows, it's just that concept. Purchase only that paper next which suits Your printer best, that's all.

Sincerely,

Super_Admin
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