error code 214021?

0 votes
asked Jul 23, 2014 in 2D Error Reports by Rahman (120 points)
Anybody having any idea what this could be about?
When I try to scan I get this - Error code 214021, Please help, thank you.

1 Answer

0 votes
answered Jul 26, 2014 by Super_Admin (8,660 points)
This error '214021' is a weird error because this occurs due to no ink or faulty cartridge.
Now a regular person would label this as completely absurd, what scanning has got to do with Ink? Right! But Printers are created in a way that they depend on each other. So if one part is acting up, it would create problems for other activities going out through the printer/ scanner.
So please check the ink level and replace it if needed. Go to the manufacturer/Local dealer if it's still under warranty.


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